Manage Equipment on the Go with United Rentals Mobile App

Wherever you are, the app puts you in control of renting, returning and utilizing equipment.

July 10, 2023

Digital Tools

Keeping tabs on dozens or hundreds of pieces of rental equipment on a jobsite, including what’s in use, what needs to be returned and what’s awaiting delivery or pickup, is a big job. Doing it well can lead to significant cost savings and increased worker productivity.

Digital technology such as the cloud-based equipment management solution Total Control® gives contractors a huge leg up. But when you’re out in the field, you want to be able to work from the phone in your pocket or the tablet in your bag, not the computer back in the office or trailer.

The United Rentals Mobile App was designed for exactly that. It puts all your equipment data at your fingertips and enables a host of easy-click actions that help you do more in less time when you’re out and about.

See the status and location of all your equipment

When you log in to the app, the dashboard provides an overview of your company’s activity with United Rentals. You can see at a glance:

What equipment you have on rent
What equipment you’ve reserved
Pickups you’ve requested
Service requests you’ve made

Use the dashboard filters to show the equipment by jobsite, by the person who rented it (so you can find what you ordered) and by purchase order. The filters are especially helpful when you’re managing a large job or multiple jobsites.

By drilling down into equipment details, you can see the location of every piece of equipment on any jobsite. Location details help you find what you need on a large jobsite and also reduce or eliminate hoarding.

Rent and return faster

The United Rentals Mobile App provides 24/7 access to the world’s largest equipment rental fleet, making it easy to rent and return equipment right from your phone or tablet. Convenience is the name of the game when you’re juggling multiple tasks.

The app can potentially save you money by helping you improve your consumption management. You can easily:

See which rentals are due back soon or overdue
Extend your rental duration
View leniency windows
Request equipment pickups

If you have multiple scissor lifts on rent and work is winding down, seeing your leniency windows can help you decide which ones to return in order to minimize your rental costs. If you’re wrapping up a job and about to start another one, you can save money by moving equipment from one job to another, especially if you've already paid for it through the end of the month.

Pay invoices more easily

Digital payments for construction equipment streamline the payment process, potentially saving you time and money. The United Rentals Mobile App maximizes the convenience of paying digitally. If you’re a credit customer, you can use the app on your phone or tablet to pay invoices wherever and whenever you choose. No need to wait for business hours to make a payment over the phone or be at your computer.

The app also makes it easy to track invoices and share invoice information with team members so you can stay on top of managing your payments. With a few clicks, you can search and filter open invoices to determine what’s due and when. You can also:

Edit purchase orders
Pay multiple invoices at once
Make partial payments and apply credits to an invoice as payment
Add a payment method, including ACH payments that transfer money electronically from your bank account
Receive notifications about key events, such as new or successfully paid invoices
See the cutoff point for not paying an invoice
Partially pay invoices

All this information and power at your fingertips helps make construction equipment payment management more efficient and painless.

Get order delivery status

Many contractors know all too well the “communication chasm” that typically occurs between the moment they order a piece of equipment and the moment it arrives on site. The United Rentals Mobile App fills in the gap, providing visibility into order delivery status from pending to en route to delivered.

If your delivery is due within 24 hours, you can check the app to get an ETA and plan accordingly so you don’t have workers waiting around to receive the equipment or to use the units they need.

Make service requests

When a critical piece of equipment breaks down, productivity drops like a rock. With the United Rentals Mobile App, you will soon be able to quickly and easily place a service request right from your phone or tablet, saving you a phone call.

You’ll even be able to upload relevant photos to help the service team address the problem faster so your crews can get on with their work. A service tracking feature is also being developed so you can see the status of your service request at a glance.

Right-size your rental fleet

Use the app to check the utilization of each piece of equipment you’re renting. How many hours per day, on average, is the unit being used?

If a boom lift is sitting idle, request a pickup via the app so you don’t pay for more days than necessary. Or dedicate the idle lift to another part of the project that needs one rather than renting another lift.

Are your loaders being overworked? Order more to guard against project delays.

When you’re in the field, having data at hand — literally — helps you make faster, better decisions. Being able to take action with just a click or two lets you get things done on the spot and keep yourself and your project moving forward.